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Privacy Policy


The current Privacy policy stipulates the data privacy terms of Customer data collected at the website of Max Online, www.maxonlinefx.com as well as at its subsidiary websites.

Customer's data privacy is an important factor and Max Online adheres to the highest industry standards for protecting it.

By opening an account or signing up for a Promotion of the Company at www.maxonlinefx.com of the subsidiary websites of Max Online, you give your consent to the use of your personal information, the collection and handling of information by Max Online as stipulated in the current privacy policy statement.

Usage of Personal Information

Upon your account registration with Max Online, we will collect information from you to verify your identity and to create your trading account. This information helps us provide you with personalized services and support.

The information collected includes but is not limited to: your name, contact details, mailing address, email address, telephone number, personal identification data, passport number, tax or identification number. Other information that is collected will be stated in our registration forms and is subject to change.

In addition, Max Online will collect information from your Internet Protocol (“IP”) address, browser type, operating system, timestamps, transaction history and your Internet Service Provider (ISP).

Should you decide to close your accounts and part ways with Max Online, we will retain your information and use it to comply with regulatory requirements. We may also contact you occasionally to provide you information on new offers/promotions of the Company, unless you explicitly provide your dissent for receiving such offers.

Cookies

Cookies are text files containing small amounts of information which are sent to your browser and stored on your computer, mobile phone or other device when you visit a website. The cookies send information back to the originating website or another website that recognizes that cookie.

Cookies can be permanent (these are known as persistent cookies) where they remain on your computer until you delete them, or temporary (these are known as session cookies) where they last only until you close your browser. Cookies can also be first-party cookies which are those set by the website which is being visited, or third-party cookies which are set by a website other than the one being visited.

Max Online may also use independent external service providers to track the traffic usage on the website.

Security Technology

Max Online uses Secure Socket Layer (SSL) encryption technology to protect the information that you have submitted. This technology is used to prevent your information from being intercepted when you are communicating with us. Our servers are a safeguard behind a firewall to protect your information more efficiently.

Sharing Information With Our Affiliates

Max Online shall not share your personal information with our affiliates unless upon your explicit agreement. Our affiliates include companies that are owned by Max Online, companies that Max Online has stakes in and companies that have ownership shares in Max Online.

Sharing Information With Third Parties

Max Online shall not disclose your personal information to third parties, unless upon receiving your explicit agreement. The disclosure to third parties may include the sharing of your personal information with non-affiliated companies to help provide you with better services. Companies that are non-affiliated with Max Online will maintain the confidentiality of the information that is shared with them. The usage of the information will be dictated by Max Online.

Max Online will only keep your information and will not sell it to any other parties.

Changes to this Privacy Statement

The contents of this statement may be altered at any time, at our discretion. If you have any questions regarding the privacy policy of Max Online then you may contact us.

*In case of discrepancy between the English version and the Chinese version in respect of all or any part of the contents in the website, the English version shall prevail.